Introduction
This Privacy Policy outlines how the owner and operator of this website, referred to as "we," "our," "us," or "Synthesia Power Private Limited," collects, processes, and protects your personal information. By accessing or using this website ("the website"), you acknowledge and consent to both this Privacy Policy and the website’s terms and conditions.
Please be aware that any third-party websites linked to from our platform are not subject to this privacy policy. We are dedicated to protecting your privacy and ensuring the safety of your personal data while you interact with our website. This policy explains how we manage your data, and we recommend reviewing it periodically, as it may be updated from time to time.
Data Collection
We collect personal information that you voluntarily provide to us. This may include details such as your name, email address, date of birth, and residential address, which we use to offer our services, respond to inquiries, or fulfill requests.
We make every effort to ensure that the information we collect from you is securely stored and remains accurate. If you notice any inaccuracies in the data we hold, please contact us so we can make the necessary corrections.
When you register, we may ask for additional information to grant access to our full range of services. Any extra information required will be collected as needed.
How We Use Your Information
Your personal information will only be used for the purposes it was collected for, as outlined at the time of collection or in this policy. We may also retain communication records containing your personal information for archival reasons.
Your data will be used for:
- Assisting with your navigation and use of the website.
- Responding to inquiries, concerns, or questions regarding our services.
- Providing information about our products and services, along with relevant offers and materials.
- Sending critical updates, including changes to the website or company policies.
- Delivering marketing materials and surveys aligned with your interests.
- Customizing your website experience for improved satisfaction.
- Processing transactions, facilitating purchases, and providing customer support.
- Supporting product installations and services.
- Conducting internal data reviews, such as tracking site traffic to enhance user experience.
- Improving website performance, content, and advertising.
- Ensuring the security and integrity of the website.
- Complying with legal obligations as required by law.
We treat your personal information with the utmost care and confidentiality.
Use of Cookies
Cookies are small files stored on your device by your web browser (with your consent). These cookies allow our systems to recognize your browser and remember specific information. For example, cookies help us manage your shopping cart and track preferences to optimize your site experience. They also enable us to analyze website traffic and interactions to improve functionality and future user experiences.
Information Disclosure
We may disclose your personal data if necessary to identify, contact, or take legal action against individuals who may harm our rights, property, users, or others. Disclosure may also happen if legally required. All such actions are carried out in good faith and only when necessary.
Information Security
We are dedicated to protecting your personal information. To ensure the privacy, accuracy, and security of the data you share with us, we continually update our security measures in response to technological advances. While we take extensive steps to protect your data, please understand that no data transmission over the internet is 100% secure.
Employees and contractors who manage information systems are bound by confidentiality agreements to safeguard your data. However, we are not responsible for unauthorized access to personal information or any resulting consequences.
Information Retention
At Flairfabric, your personal information is securely stored in our database to manage and maintain your account. We retain this data as long as your account remains active. If you wish to stop data processing and have all related information permanently deleted, please contact us. In certain cases, legal obligations may require us to retain some data; if so, we will anonymize it and store it only for the legally required duration before deleting it completely.
Protecting Children’s Privacy
We are committed to protecting the privacy of children and do not knowingly collect personal information from individuals under the age of 18. If we discover that we have unintentionally gathered personal data from someone under 18, we will promptly take steps to delete that information from our records.
Access to Information
Ensuring the security, accuracy, and currency of your personal information is vital to us. If you find any discrepancies in the information we have, please reach out to us for corrections. All employees and contractors are bound by strict confidentiality agreements to protect your personal data.
Privacy Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our operations or legal requirements. The date at the top of this policy indicates the most recent update. We recommend reviewing the policy regularly to stay informed of any changes. By continuing to use our website or providing information after updates, you agree to the revised terms.
Concerns and Complaints
Your privacy is a top priority at Flairfabric. If you have any concerns or complaints about your privacy, please contact us at synthesiapowerpvtltd@gmail.com. We are dedicated to addressing your concerns and ensuring that your privacy is respected and protected.