At Synthesia Power Private Limited, we are committed to providing you with a satisfying shopping experience. If you’re not entirely happy with your clothing order, we are here to assist you in ensuring a smooth return process. 
 

Return Guidelines 
 

• Condition: Items must be in their original, unused condition, with all tags and packaging intact. The items must not be washed or used. 
• Timeframe: Returns must be requested within 48 hours of receiving your order. 
• Exceptions: Masks, undergarments, and accessories are non-returnable. 
• Packaging: Items or packaging that have been tampered with will not be accepted for return. 
• Damaged Items: Any defective or damaged products must be reported within 48 hours of receipt to be eligible for return. 

Return Process 
 

• Initiate a Return: Contact us within 48 hours of receiving your order to request a return. Ensure that the items are in their original, unused condition. 
• Inspection & Confirmation: Upon receiving the return, our team will inspect the items. You will receive an email confirming whether your return request is approved or declined. 
• Refund Timeline: Refunds that are approved will be processed within 5-7 business days. 

For any questions or support regarding returns or refunds, please don’t hesitate to contact our customer support team. We are here to ensure you have a seamless shopping experience and are completely satisfied.